Terms & Conditions
Last Updated: November 29, 2024
Welcome to Masyeo Malaysia. These Terms and Conditions (“Terms”) govern your use of our website and services, and by accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.
General Use of the Website
By using the Masyeo Malaysia website, you agree to comply with all applicable laws and regulations. You also agree not to engage in any activity that could interfere with or disrupt the proper functioning of the website. We reserve the right to modify, suspend, or terminate access to the website or its services at any time without notice.
Product Information
We make every effort to ensure that the products listed on our website are described accurately and priced correctly. However, we do not guarantee that all product descriptions, images, and prices are free from errors. We reserve the right to correct any inaccuracies, update product information, or adjust prices without prior notice. In the event of an error in pricing or description, we will inform you and allow you to cancel or modify your order.
Orders and Payments
When you place an order on our website, you agree to provide accurate and complete information, including payment details. We accept various payment methods, including credit/debit cards, online banking, and other forms of payment specified on our checkout page. By submitting an order, you authorize us to charge the payment method you provided for the total order amount, including shipping and handling fees.
Shipping and Delivery
We strive to process and ship your orders promptly. Shipping times and costs will vary depending on the delivery method and destination. We are not responsible for delays caused by third-party carriers or events outside our control. Please ensure that the shipping address provided is accurate, as we cannot be held responsible for misdirected or lost shipments due to incorrect address information.
Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied, we offer returns and exchanges within a specific period after delivery, subject to our return policy. Items must be returned in their original condition and packaging. Refunds are processed to the original payment method, minus any applicable return shipping fees. Certain items, such as sale or clearance products, may be excluded from the return policy.
Intellectual Property
All content on the Masyeo Malaysia website, including but not limited to text, images, graphics, logos, and product descriptions, is the property of Masyeo Malaysia or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without prior written permission.
Privacy and Data Protection
Your privacy is important to us. We collect and process your personal information in accordance with our Privacy Policy, which you should review for details on how we handle your data. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.
Limitation of Liability
To the fullest extent permitted by law, Masyeo Malaysia shall not be held liable for any damages, losses, or expenses arising from the use of our website, the inability to use our website, or any transactions conducted through our website. This includes, but is not limited to, direct, indirect, incidental, or consequential damages. Our total liability to you for any claim related to these Terms will not exceed the amount you paid for the products or services that are the subject of the claim.
Indemnity
You agree to indemnify, defend, and hold harmless Masyeo Malaysia, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from your use of the website or violation of these Terms.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from the use of this website or related to these Terms shall be subject to the exclusive jurisdiction of the courts in Malaysia.
Changes to the Terms and Conditions
We reserve the right to update or modify these Terms at any time. When changes are made, the “Last Updated” at the top of this page will be updated. We encourage you to review these Terms periodically to stay informed about any updates.